Privacy Policy

Effective October 28, 2026

This Privacy Policy explains how Live Oak Commons and its affiliated owner, developer and property management companies (together, "Live Oak Commons," "we," "us" or "our") collect, use and protect information when you visit this website or join our interest list. By using this site, you agree to the practices described below.

Information we collect

Information you give us. When you join the interest list or contact us, we collect the details you provide, such as your name, email address, phone number, the home you are interested in, your preferred move-in timing and any message you send.

Information collected automatically. Like most websites, we and our service providers may collect basic technical information when you visit, such as your IP address, browser and device type, the pages you view, the site that referred you and the date and time of your visit. This may be collected through cookies and similar technologies.

How we use your information

• To respond to your questions and requests.
• To send you updates about Live Oak Commons, including home availability, tours, leasing and move-in timing.
• To operate, maintain and improve this website and our services.
• To understand how visitors use the site and how they found us.
• To protect the security of the site and comply with legal obligations.

Email, calls and text messages

If you give us your phone number, you agree that we may contact you by phone or text message about Live Oak Commons. Message frequency varies, and message and data rates may apply. You can reply STOP to any text to opt out, or HELP for help. Agreeing to receive messages is not a condition of leasing a home. Every marketing email includes a link to unsubscribe. We do not sell or share your mobile number with third parties for their own marketing.

How we share information

We do not sell your personal information. We share it only as needed to run Live Oak Commons, including with:

• Our affiliated companies involved in owning, developing, leasing and managing the community.
• Service providers that help us operate, such as website hosting, email and text messaging, analytics and leasing software providers. They may use your information only to provide services to us.
• Government authorities or other parties when required by law, or to protect our rights, property or safety and that of others.
• A buyer or successor in connection with a sale, merger or transfer of the community or our business.

Cookies and analytics

We may use cookies and analytics tools to understand site traffic and improve your experience. You can set your browser to refuse or delete cookies. Some parts of the site may not work as intended if you do.

How long we keep information

We keep your information for as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law. You can ask us to remove you from the interest list at any time.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can unsubscribe from emails, reply STOP to texts, or contact us to ask to see, correct or delete the personal information we hold about you. We will respond as required by applicable law.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Other websites

This site may link to websites we do not control. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and update the effective date above.

Contact us

Questions about this policy or your information? Email LOC@upwardcommunities.com or write to Live Oak Commons, 10745 Camino Real, Uhland, TX 78640.